Privacy Policy

This policy explains what personal data Coders Technologies collects, why we collect it, how we use and protect it, and the rights you have over it.

Last updated: June 13, 2026

1. Who we are

Coders Technologies ("we", "us", or "our") is an IT and AI solutions company based in Sharjah, United Arab Emirates. We operate the website coderstech.ai. We are the controller responsible for the personal data described in this policy.

This policy is written to align with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and other applicable UAE regulations.

2. Information we collect

Information you give us

  • Contact and enquiry details submitted through our contact form or chat, such as your name, email address, phone number, company name, the service you are interested in, and the contents of your message.
  • Communications you send us by email, phone, or our on-site AI chat assistant.

Information we collect automatically

  • Usage and device data such as IP address, browser type, device type, operating system, pages visited, and referring pages, collected through cookies and similar technologies.
  • Analytics data about how you interact with the site, used to improve it.
  • A device identifier generated to prevent abuse of our chat assistant (for example, to apply fair-use limits). This is used for security and rate-limiting only.

3. How we use your information

  • To respond to your enquiries and provide quotes, proposals, and support.
  • To deliver, operate, and improve our website and services.
  • To run and analyse our marketing, and measure the performance of our campaigns.
  • To protect our website and services against fraud, abuse, and security threats.
  • To comply with our legal and regulatory obligations.

4. Legal basis and consent

We process personal data where you have given consent (for example, by submitting a form or accepting non-essential cookies), where processing is necessary to provide a service you requested, where we have a legitimate business interest that does not override your rights, or where we are required to by law. You may withdraw consent at any time as described in the "Your rights" section.

5. Cookies and tracking

We use cookies and similar technologies to run the site, understand usage, and support marketing. For full details and how to manage them, see our Cookie Policy.

6. Third-party services we use

We rely on trusted third parties to operate our website and services. These providers process data on our behalf or as independent controllers under their own policies:

  • Google (Google Analytics and Google Ads) for analytics and advertising.
  • Microsoft Clarity for understanding site usage and improving experience.
  • AI model providers (such as OpenAI and Anthropic) to power our on-site AI chat assistant when you choose to use it.
  • Email and hosting providers to deliver messages and serve the website.

7. Sharing and disclosure

We do not sell your personal data. We may share it with the service providers listed above, with professional advisers, or where required by law, regulation, or a valid legal request, or to protect our rights, users, and the public.

8. Data retention

We keep personal data only for as long as necessary for the purposes set out in this policy, to maintain our business records, and to comply with legal obligations. When data is no longer needed, we delete or anonymise it.

9. Data security

We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International transfers

Some of our service providers may process data outside the UAE. Where this happens, we take steps to ensure your data receives an adequate level of protection consistent with the PDPL.

11. Your rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

12. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be posted on this page.

14. Contact us

For any privacy questions or to exercise your rights, contact us: